Information Services is here to serve students with the many questions you may have.
For more information on the technology and accounts you will use at Newman, please view the Student Technology Guide document.
Services
- Help logging into student accounts
- Setting up devices for WIFI
- Phone operator support
- Navigating Newman resources on the web
- Directions
How to get support
Call: 316-942-4291 extension 2222 — available 24/7 for urgent issues
Submit a Ticket: https://support.newmanu.edu/support/tickets/new - preferred for non-urgent requests during business hours
When to call vs. submit a ticket:
- Call ext. 2222 immediately for anything that significantly impacts your ability to work — login failures, network outages, critical system errors — or any time you need assistance outside of standard business hours.
- Submit a ticket online for non-urgent needs. Tickets are handled by our on-campus Newman technicians or OculusIT’s remote team during standard hours (M–F, 8am–5pm). You'll receive email notifications as your ticket is updated, and you can reply directly to those emails at any time to request a status check.
Student Email Policy
During the admission process, Newman University students receive an official email address. This email is free of charge and remains active as long as the student is enrolled.
This Newman assigned email address is the University’s official means of communication with all students. Students are responsible for all information sent to them via their University assigned email address.
A student may choose to forward the provided University email account. However, the student is responsible for all information, including attachments, sent to any other email account. Having email redirected does not absolve a student from the responsibilities associated with official communication sent to his or her Newman account. Newman University is not responsible for mishaps that may occur when email is forwarded.
Students are responsible for time-critical communications. Full mailboxes or unknown user errors are not acceptable excuses for missing official University communications. Students are expected to check their University email on a frequent and consistent basis to ensure all official communications have been received.