Student Mobile Device Setup for E-mail

Instructions to setup email on Student and Adjunct Faculty mobile devices:

Newman University’s mail systems support “Microsoft Exchange ActiveSync” which is fully supported on:

Microsoft Windows Mobile devices running version 5.0 with AKU2 or above.

Apple devices running iOS 2.0 and above, such as iPhone, iPod Touch, and iPad.

Google’s Android OS 2.0 and above devices. Earlier versions of Android may also be supported via software add-ins provided by the device manufacturer or a third-party.

Microsoft Exchange ActiveSync may also be supported on many other devices and mobile operating systems. Please consult the device manufacturer, wireless provider, or producer of the operating system.

Step 1: To set up e-mail, select  “ActiveSync” on Windows Mobile devices, or ”Microsoft Exchange ActiveSync” from the e-mail set up options on other devices. Some devices categorize Microsoft Exchange ActiveSync as a “corporate” account type instead of ActiveSync. In that situation, select Corporate as the email type.

Step 2:  Where prompted enter the following information:

Email: This is your full Newman University email address, ”username @newmanu.edu”.

Username: The username is the part of your Newman University email address that is before the “@newmanu.edu” portion of your email address. This is also the same username you use to log onto Microsoft Windows.

Password: Your password is the same as your Microsoft Windows password and Newman University email password.

Domain: For students and Adjunct Faculty, your Domain is “ACAD”.

After entering some of the above information, your phone may attempt to automatically search for the server.  Do not be surprised if you encounter problems or error messages at this point.  Proceed to Step 3.

Step 3:

Server name:    mail1.newmanu.edu

When prompted for the mail server’s name, please enter “mail1.newmanu.edu”.

If prompted, you should enable SSL support to encrypt the traffic between your mobile device and the server.

 

After verifying and synchronizing your mailbox, you should now be connected and able to receive and send e-mail.

These are simplified instructions and not intended to be a comprehensive step-by-step guide to setting up your exact device. Exact device setup will vary from device-to-device and will even vary between versions of the operating system.

This information provided is intended to assist you in setting up email on your device. Further assistance may be available by contacting Newman University’s helpdesk at 316-942-4291 extension 2402. Please be prepared to provide the help desk with the make, model, and wireless provider for your wireless device, example: Apple iPhone 3GS with AT&T.

If personal one-on-one assistance is required, there will be a fee of $25 for 15 minutes of hands-on assistance, paid in advance. If your supported device can be confirmed to have full Internet connectivity and we are unable to successfully synchronize your device with your Newman email, the fee will be refunded.

 

Special information regarding BlackBerry devices:

Newman University does not support BlackBerry devices. If you have a BlackBerry device and wish to access your Newman University email, you may configure BlackBerry Internet Service, BIS, to access your Newman University email. BIS is typically configured from your BlackBerry device or through your wireless provider’s BIS web-based portal. Your wireless provider may be able to help you configure BIS using the information provided above.

BIS will only allow you to access your Newman University email. At this time BIS does not allow you to access your contacts or calendar.

Since BIS does not use Newman University’s mail servers to send email, we cannot guarantee that emails sent form your BlackBerry device will be received in a timely manner by other newmanu.edu email users.  For example, an email sent from your BlackBerry device to an instructor at their Newman University email address, professor @newmanu.edu, may not be received in a timely fashion because of factors outside of our control.

Installation of BlackBerry related software onto Newman University computers is not allowed and is a direct violation of the user agreement.